Privacy Policy

MAIERHOLDINGS LLC (SoCal Home Cleaners) Effective Date: November 11, 2025

We respect your privacy. This policy covers all data collected through our website, bookings, and SMS. We fully comply with the California Consumer Privacy Act (CCPA/CPRA), TCPA, CTIA, and 10DLC requirements.

1. Information We Collect

Contact info (name, address, email, mobile)

Booking & service preferences

Payment data (processed via Stripe – no full cards stored)

SMS opt-in records & message history

Website analytics (IP, browser, cookies)

2. How We Use Your Data

Deliver cleaning services

Send transactional SMS (with consent)

Send marketing SMS (only with written consent + double opt-in)

Process payments

Improve our services

3. SMS A2P Compliance

Sent via registered 10DLC numbers

Every message includes sender ID, STOP, HELP, and content summary

No autodialing for marketing without written consent

Frequency capped; no SHAFT content

4. Sharing & Sale of Data

We do not sell or share your personal information as defined under CCPA/CPRA. We share only with trusted vendors (Stripe, Twilio, etc.) under strict data-processing agreements.

5. Your California Privacy Rights

Right to know, access, delete, and correct your data

Right to opt-out of sale/sharing (we do not sell/share)

Right to limit use of sensitive personal information (we do not collect) Submit requests to [email protected] — verified & responded to within 45 days.

6. Data Security & Retention

SSL/TLS encryption, PCI-DSS via Stripe, regular audits. Retention: Bookings & payments → 7 years | SMS opt-ins → consent + 5 years | Analytics → 26 months.

7. Children

Not directed to children under 13.

8. Updates

Changes posted here; material changes notified via email/SMS (with opt-out).

9. Contact

MAIERHOLDINGS LLC Hunter Maier 13707 Gunsmoke Rd, Moorpark, CA 93021 Email: [email protected] Phone: +1 (805) 622-2164